We want you to be satisfied with the purchase. If you are not satisfied, you can return the item and get a refund of the original price you paid for the item minus $4.99 for processing and restocking fee. Shipping cost will not be refunded. You will also need to ship the item back to our address at your own cost. We are a non-profit organization so we cannot absorb these costs elsewhere. Thank you for understanding.
We ship from Greater Cleveland area within USA. Shipping Cost will be calculated at checkout. If you are located in the Greater Cleveland area, you can pick up to save on shipping.